This paper proposes a theory-based process model for the generation, articulation, sharing and application of managerial heuristics, from their origin as unspoken insight, to proverbialization, to formal or informal sharing, and to their adoption as optional guidelines or policy. A conceptual paper is built using systematic and non-systematic review of literature. This paper employs a three-step approach to propose a process model for the emergence of managerial heuristics. Step one uses a systematic review of empirical studies on heuristics in order to map extant research on four key criteria and to obtain, by flicking through this sample in a moving-pictures style, the static stages of the process; step two adapts a knowledge management framework to yield the dynamic aspect; step three assembles these findings into a graphical process model and uses insights from literature to enrich its description and to synthesize four propositions. The paper provides insights into how heuristics originate from experienced managers confronted with negative situations and are firstly expressed as an inequality with a threshold. Further articulation is done by proverbialization, refining and adapting. Sharing is done either in an informal way, through socialization, or in a formal way, through regular meetings. Soft adoption as guidelines is based on expert authority, while hard adoption as policy is based on hierarchical authority or on collective authority.

This essay starts from the premise that human judgment is intrinsically linked with learning and adaptation in complex socio-technological environments. Under the illusory veneer of retaining control over algorithmic reckoning, we are concerned that algorithmic reckoning may substitute human judgment in decision-making and thereby change morality in fundamental, perhaps irreversible, ways. We offer an ontological critique of artificially intelligent algorithms to show what is going on ‘under their hood’, especially in cases when human morality is already co-constituted with algorithmic reckoning. We offer a twofold call for (in)action. We offer a call for inaction as far as the substitution of judgment for reckoning through our teaching in business schools and beyond is concerned. We offer a re-invigorated call for action, in particular to teach more pragmatist judgment in our curricula across subjects to foster social life (rather than stifle it through algorithmic reckoning).

Moser, C., den Hond, F., & Lindebaum, D. (2021). Morality in the age of artificially intelligent algorithms. Academy of Management Learning & Education.

The macro-framing literature presents something of a theoretical conundrum. While an inherently dynamic concept, most work has treated frames as static. In addition to leaving our theories of framing underspecified, this also has implications for how we go about understanding and resolving our major societal problems, including flows of displaced people, the setting for this paper. We also lack insight into the ways in which media organizations, some of the most important arbiters of understanding in our society, shape the framing process. We address these points by investigating the ways in which the photograph of Alan Kurdi lying dead on a beach in Turkey radically transformed the framing of the European migration crisis by UK newspapers. In so doing, we develop theory about two important aspects of framing change. First, in showing how macro-frames are more malleable than often perceived, we develop the concept of an emotional array that we show is central to understanding how frame composition changes over time. Second, we expose the distinct mechanisms by which framing change takes place in media organizations characterized by different ideologies.

Klein, J. & Amis, J. M. (2020). The Dynamics of Framing: Image, Emotion and the European Migration Crisis. Academy of Management Journal, in press.

Women are less likely to be entrepreneurs than men. We investigate whether working in a startup founded by a woman instead of a man influences individuals' decision to become an entrepreneur later. We find this to be the case for women. This result is best explained by female founders acting as role models for their female employees in male-dominated domains. Female founders able to break gender stereotypes seem to have an influence on the career choices of their female employees, especially among those who have lacked contact with entrepreneurs. Moreover, this influence is stronger if the female founder and employee have similar backgrounds. These findings confirm the importance of social interactions at work and suggest new ways to inspire more women to launch startups.

Rocha, V., & van Praag, M. (2020). Mind the gap: The role of gender in entrepreneurial career choice and social influence by founders. Strategic Management Journal, 41(5), 841-866.

The authors show how entrepreneurs recalibrated the existing temporal and relational commitments they had made to accommodate the problems and possibilities they encountered. Understanding such recalibration is important, as it influences how entrepreneurs will act when they encounter unexpected events.
To persevere, they positioned their actions as a continuation of the past, thus maintaining earlier commitments while typically extending the temporal length (e.g., postponing committed milestones). To pivot, the entrepreneurs repositioned their actions on a revised timeline. They reframed commitments from the past to make it fit with a new projected future. At the same time, they decreased the temporal length of actions and milestones (promising results in the near future).

Published as: Berends, H., van Burg, E., & Garud, R. (2021). Pivoting or persevering with venture ideas: Recalibrating temporal commitments. Journal of Business Venturing, 36(4), 106126. 

Politicians are influential both in directing policies about refugees and in framing public discourse about them. However, unlike other host country residents, politicians’ attitudes towards refugees and integration are remarkably understudied. We therefore examine similarities and differences between politicians’ attitudes towards refugee integration and those held by citizens. Based on the stereotype content model, we expect that political ideology informs stereotypes about refugees, which subsequently shape attitudes towards refugee integration. Based on the Contact Hypothesis, we further argue that personal contact with refugees reduces negative stereotypes about them—in particular for those endorsing a right-wing ideology. We draw on data collected via two surveys with 905 politicians and 8013 citizens in the Netherlands to show that (1) unlike those with a left-wing orientation, residents (i.e., both politicians and citizens) with a right-wing orientation hold more negative stereotypes about refugees, which in turn relate to more negative attitudes towards refugee integration; (2) personal contact with refugees is associated with less negative stereotypes among residents; and (3) politicians, compared to citizens, report less negative stereotypes and more positive attitudes towards refugee integration. The practical implication of fostering residents’ contact with refugees as well as the implications for future research are discussed.

Published as: Knappert, L., Van Dijk, H., Yuan, S., Engel, Y., van Prooijen, J. W., & Krouwel, A. (2020). Personal contact with refugees is key to welcoming them: An analysis of politicians' and citizens' attitudes towards refugee integration. Political Psychology.

sign up to our newsletter
Stay informed. Stay connected.
Copyright © 2021 VU Center for Business & Society
crossmenu