Reflecting Backward to Project Forward: Refocusing on Values in Organizational Change

As ideals about what is worth having, doing, and being, values are core to organizational functioning. Various organizational elements, such as design, identity, and culture, as well as organizational practices, are infused with values, pointing to the critical role values play during organizational change. While we know that the congruence between established values and those of prescribed changes influences change outcomes, our understanding of the role of values in organizational change processes remains largely speculative. In this paper, I outline how taking a value-centered approach to organizational change can enhance our understanding of organizational change processes.

Klein, J. (2021). Reflecting Backward to Project Forward: Refocusing on Values in Organizational Change. Journal of Applied Behavioral Science.

https://journals.sagepub.com/doi/full/10.1177/00218863211033097